Job Description

Role Overview

L&T Technology Services (LTTS) is seeking a high‑impact Account Manager – Medical Technologies to drive strategic account growth and new business acquisition across the North America region . This role owns a USD 10–15 million portfolio , with end‑to‑end responsibility for customer relationships, revenue growth, and value‑based selling across leading medical device and healthcare technology customers.

The role requires strong domain understanding of Medical Devices / MedTech , consultative selling skills, and the ability to work closely with global delivery, solutioning, and leadership teams to deliver differentiated engineering and digital solutions.

Key Responsibilities

Sales & Revenue Growth

• Own and grow a USD 10–15M annual revenue portfolio across Medical Technology customers in North America
• Drive new logo acquisition and expansion within existing strategic accounts
• Build and maintain a robust sales pipeline aligned to annual operating plans and growth targets
• Lead complex deal pursuits, including solution positioning, commercial structuring, and negotiations

Customer & Account Management

• Act as the primary relationship owner for assigned customer accounts, engaging CXOs, business leaders, and engineering stakeholders
• Develop and execute account growth plans aligned to customer priorities, technology roadmaps, and regulatory needs
• Ensure high levels of customer satisfaction through proactive governance, issue resolution, and value realization

Solution & Value Selling

• Position LTTS’ capabilities across Product Engineering, Digital Engineering, Verification & Validation, Regulatory, Manufacturing Engineering, and Digital Health
• Collaborate with solution architects and delivery teams to shape customer‑aligned, outcome‑driven proposals
• Drive conversations beyond cost and efficiency into innovation, transformation, and long‑term value creation

Internal Collaboration & Governance

• Work closely with delivery, pre‑sales, finance, legal, and leadership teams to ensure seamless deal execution
• Support transition planning, growth programs, and governance models for large and strategic engagements
• Ensure accurate forecasting, reporting, and CRM hygiene

Qualifications & Experience

• 10–15+ years of experience in B2B sales or account management , with a strong focus on Medical Devices / Medical Technologies
• Proven experience managing multi‑million‑dollar portfolios (USD 10M+) in engineering services, digital services, or technology consulting
• Strong understanding of MedTech engineering lifecycle , regulatory environment, and industry trends
• Demonstrated success in complex, consultative sales and long‑term account growth
• Excellent executive communication, stakeholder management, and negotiation skills
• Ability to work in a global, matrixed environment with cross‑functional teams

Preferred Attributes

• Experience selling to leading medical device, diagnostics, or digital health companies in North America
• Familiarity with outsourced engineering services models and global delivery
• Strategic mindset with a balance of hunter and farmer capabilities
• Strong commercial acumen and deal‑shaping experience

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