Call Center Representative Job at Insight Global, Tempe, AZ

b2xSZUwyWmVNTVlKYjdmMnoyUllUUzg9
  • Insight Global
  • Tempe, AZ

Job Description

Required Skills & Experience

-High School Diploma, GED, or equivalent required.

-Minimum 5 years of customer/client service experience, in a contact center or financial services

-Credit card support experience

Nice to Have Skills & Experience

-Experience in the banking or financial industry.

-5+ years of client service experience.

-Associate Degree or higher

Job Description

Insight Global is hiring Call Center Representatives for our client, who is a global crypto and Web3 platform. Our client is setting up operations for a new contact center in Tempe, AZ, where these individuals will serve as a frontline support for credit card customers via phone, chat, and email. These individuals will handle inquiries, resolve issues, and ensure a seamless client experience in a fast-paced contact center environment. The ideal candidate will be available to work either 1st or 2nd shift with weekend and holiday availability. The responsibilities for this role include, but are not limited to:

-Respond to customer inquiries with professionalism and accuracy

-Recommend solutions and document interactions

-Escalate complex issues appropriately

-Stay updated on policies and procedures

-Ensure compliance with regulations

-Maintain excellent attendance and shift adherence

-Communicate clearly and empathetically

-Embrace feedback and multitask effectively

The hourly pay for this position is $30/hr.

Job Tags

Hourly pay, Shift work, Weekend work, Day shift, Afternoon shift

Similar Jobs

Mission Essential

Analyst Job at Mission Essential

Position: Maritime Imagery Analyst (FMV) Location: Suitland, MD Clearance: TS/SCI needed Job Description: Mission Essential is seeking Maritime Imagery Analysts to support a new mission at the NMIC with ONI in support of the GEOINT PED Watch for watch positions...

Calling All Dogs & Cats

In Home Dog Boarding/Dog Sitting Job at Calling All Dogs & Cats

 ...A well-established Dog Walking & Pet Sitting company is looking for: People who are willing to have dogs in their home for when our clients go on vacations or business trips. You get to choose which dogs you would like to have in your home. If you do own your own dog... 

Dieffenbach s Potato Chips Inc

We’re Hiring! Dieffenbach’s Hiring Event in Chambersburg, PA Job at Dieffenbach s Potato Chips Inc

 ...support that momentum! This Hiring Event is part of our continued growth and will help us build out a strong team for our new evening shift . With three state-of-the-art production...  ...Event will be Thursday, May 28, 2026 Time: 9:00 AM 1:00 PM Location:... 

OneHope, Inc

Publishing Project Specialist Job at OneHope, Inc

 ...Publishing Project Specialist Position Summary: The Publishing Project Specialist oversees the end-to-end execution and scaling...  ...project management Proven experience managing multiple book projects simultaneously from manuscript to distribution Deep... 

Accordus

Graphic Designer Job at Accordus

 ...applications through our site,Accordus.com ( Please apply there directly to be considered for this position.* JOB TITLE: Graphic Designer REPORTS TO: Director of Operations /Creative Director SCOPE OF POSITION: The designer role is a part-time contractor position...