Job Description

MINIMUM QUALIFICATIONS FOR A STORE MANAGER

• High School diploma or GED preferred.

• Experience in retail sales preferred.

• Experience to perform the essential duties, responsibilities and working in the conditions described below.

• Ability to supervise and train for the use of equipment, tools and materials listed in the Team Member and Shift Leader job description.

• Ability to supervise and manage the functions listed in the Team Member and Shift Leader job descriptions.

• Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control,

counseling notices, etc.

• A valid driver’s license and adequate transportation to/from bank and CAVE management meetings.

• Ability to communicate (orally and in writing) in English.

• Perform other duties as assigned or delegated by his/her supervisor.

ESSENTIAL DUTIES, RESPONSIBILITIES AND SKILLS

Leadership and Management

• Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.

• Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized and well-kept based on company standards.

• Maintain a professional and supportive image among subordinates and supervisors.

• Schedule employees within CAVE guidelines to maximize customer service and maintain site image.

• Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.

Site Relationships

• Develop positive and professional relationships with all suppliers.

• Promote excellent service and resolve customer complaints in a timely, professional manner.

• Promote and ensure a safe, positive public image within the neighboring community.

Training and Development

• Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.

• Train all employees, ensuring that customer service, site image and marketing execution meet CAVE and CIRCLE K standards.

• Train all employees on safety procedures and promote safety awareness.

Organizing and Planning

• Evaluate and develop specific action plans to address the needs of the site to reach the desired objectives.

• Organize and maintain all site files and manuals.

• Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.

• Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.

• Ensure that all required employment-related posters and signs are in a place that is easily accessible to all employees.

  Financial

• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.

• Budget and forecast P&L lines, as well as understand and manage merchandise margins.

• Safeguard and account for all money received and disbursed.

• Perform all other financial analysis necessary to maximize sales and net profits.

Communication

• Develop ways and means to ensure that all employees receive proper communication in a timely manner.

• Establish periodic on-going communication meetings with all site employees and the Director of Operations.

Working Conditions

•Performs approximately all work indoors but will be required to work outside to clean parking lots, gas pumps, empty trash containers, etc.

•Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a

walk-in cooler and/or freezer.

•Be exposed to occasional noise.

•Work with a minimum of direction and supervision.

•At all times, work as an effective manager, supervisor and leader.

Circle K’s success in the convenience retailing industry spans more than 60 years. Our roots trace back to 1951 when Fred Hervey purchased three Kay’s Food Stores in El Paso, Texas. Little did anyone know that these stores would serve as the beginning of Circle K.
During the early years, Hervey’s enterprising spirit enabled the company to make its mark in the southwestern part of the United States. He grew the Circle K chain into neighboring New Mexico and Arizona.

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