Job Description

The Hair Stylist is responsible for delivering exceptional guest service while providing professional hair care services in accordance with established spa protocols. This role requires a strong commitment to guest satisfaction, technical excellence, and ongoing education, as well as compliance with sanitation and safety standards.

• Demonstrate high level of guest service with each guest interaction
• Perform salon treatment services as outlined in spa treatment protocols
• Participate in all salon treatment and service training programs
• Assist guests with at- home care program and products
• Communicate effectively with peers, management, line and front of the house employees
• Attend meetings (including): daily communication, service, weekly staff meeting, monthly department meetings
• Maintain all sanitation and HACCP documentation in accordance with California & DH&R health codes
• Practice effective listening: (seek to understand)
• Performs related duties as required
• Perform duties in a safe manner, routinely observing all safety procedures. Report accidents and injuries in a timely manner
• Be responsible for the cleanliness of the immediate work area as well as the general property
• Be attentive to any actions, objects, or conditions that may risk accidents and/or injuries to a guest or fellow employee. Report all unsafe conditions
• Be courteous to all guests and coworkers

• Certificate of completion from a recognized school of cosmetology.
• Must be a graduate of a licensed Cosmetology program and hold a valid license from the California State Board of Cosmetology. Prefer a minimum of 5 years of relevant experience in a luxury customer service environment.
• Must possess 3 years experience in cutting, styling, and coloring hair
• A high school diploma is required
• Must meet all city and county licensing requirements
• Must be able to speak, comprehend read, and write English
• Must have strong customer service skills
• Must have strong communication skills
• Must have ability to implement and uphold service standards
• Must have ability to interact with all associates and resort guests
• Must have ability to work effectively in stressful, high-pressure situations
• Must be able to stand or walk for long periods of time

Compensation:
Base Pay Start Rate: $16.90

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