Job Description

Home Care Administrator - Marin County

Salary: $105,000–$125,000 + Monthly Bonuses and Benefits

Locations: Marin County - Daly City & San Rafael, CA

Schedule: Full-Time

About the Role

We are seeking a dynamic Administrator to oversee operations for both our Marin County offices. The ideal candidate will be a results-driven leader with strong financial, organizational, and interpersonal skills who thrives in a people-focused, fast-paced environment.

This role involves guiding cross-functional teams, ensuring outstanding client care, fostering community and referral relationships, and driving growth and profitability across both locations.

Key Responsibilities

• Oversee all aspects of operations, including client management, staffing, scheduling, and caregiver relations.
• Manage the financial performance of both offices, focusing on efficiency, profitability, and growth.
• Lead and motivate a multidisciplinary team to provide exceptional service and care.
• Cultivate and maintain referral relationships with community partners to expand the client base.
• Conduct client assessments and consultations, converting prospects into satisfied clients.
• Ensure client satisfaction through proactive communication, re-assessments, and problem resolution.
• Develop and implement strategies for client retention and continuous service improvement.
• Recruit, train, and mentor new staff members.
• Provide after-hours support to clients and partners as needed (including evenings and weekends).
• Collaborate with billing and administrative staff to maintain accurate records and resolve outstanding balances.
• Contribute to strategic planning, marketing initiatives, and the identification of new growth opportunities.

Qualifications

• Bachelor's degree in healthcare, social work, business, or a related field (or equivalent experience).
• 5–7 years of leadership experience in healthcare, elder care, or a related service industry.
• Strong understanding of budget management and financial analysis .
• Demonstrated success in leading and motivating diverse teams .
• Excellent communication and relationship-building skills .
• Ability to travel between the Santa Rosa and Napa offices (approx. 25%).
• Proficiency in multitasking, problem-solving, and maintaining attention to detail.

Compensation & Benefits

• Base salary: $105,000–$125,000 DOE
• Monthly performance bonuses
• Comprehensive benefits package including:
• Medical, Dental, and Vision Insurance
• Health Savings & Flexible Spending Accounts
• Life Insurance
• 401(k) with Company Match
• PTO and Flexible PTO (based on classification)
• Holidays and Floating Holidays
• Employee Assistance Program
• Pet Insurance
• VirtualCare Services

Equal Opportunity Employer (EOE).

We are committed to providing equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, or any other legally protected characteristic.

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