Job Description

Our client is looking for a dynamic Principal Solutions Architect – Wireless Routers & Specialized Mobility to join their team.

Role Overview

ConnectUs is seeking a customer-facing, technically credible, and commercially minded leader to own and scale our Wireless WAN (WWAN), router, and specialty device portfolio .

This role sits at the intersection of solutions architecture, sales enablement, and thought leadership . You will serve as the internal and external authority on wireless routers, WWAN connectivity, laptops, rugged/mobile computing, and wireless scanning solutions — while actively driving revenue through pre-sales support, deal strategy, and post-sales expansion .

This is not a pure sales role, nor is it a back-office architect.

You are the quarterback who:

• Enables the sales team to win complex deals
• Architects bundled repeatable solutions
• Engages with customers, carriers, and partners to build credibility and drive new opportunities, increase revenue and gross profit
• Creates technical content that positions ConnectUs as the trusted mobility authority

Key Responsibilities

1. Wireless & WWAN Portfolio Ownership

Own and continuously evolve ConnectUs’ WWAN, wireless router, and specialty device strategy

Act as the Subject Matter Expert (SME) for:

• Cellular routers & gateways (Cradlepoint, Peplink, Sierra, etc.)
• WWAN connectivity (5G/LTE, carrier integrations)
• Mobile laptops & rugged devices
• Wireless scanning and specialty field devices

Define standardized solution bundles the sales team can confidently sell

Identify gaps, new opportunities, and emerging technologies in the mobility and IoT market

2.Pre-Sales Solutions Architecture & Sales Enablement

Partner directly with AEs, AMs, and carrier teams on:

• Discovery calls
• Technical validation
• Solution design
• Deal strategy

Translate customer challenges into clear architectures, scopes of work, and proposals

Serve as an escalation point for complex technical questions during sales cycles

Enable reps through:

• Training sessions
• Playbooks
• Demo environments
• Competitive positioning
• Monthly promotions

3.Post-Sales Technical Support & Expansion

• Support Tier 1–2 technical escalations for WWAN/router deployments
• Ensure solutions are deployed correctly and meet customer expectations
• Identify expansion opportunities post-deployment:
• Managed services
• Monitoring
• Support contracts
• Refresh or scale-out opportunities
• Work closely with operations, Tech Zone, and support teams for smooth execution.

4.Partner & Carrier Engagement

Build and maintain strong relationships with:

• Carriers (Verizon, AT&T, T-Mobile & MVNOs)
• OEMs and hardware vendors
• Technology and platform partners
• Collaborate with partners to co-create solutions and go-to-market strategies

Skills & Traits

• Strong technical credibility paired with commercial instincts
• Able to explain complex concepts clearly to both technical and non-technical audiences
• Confident leading customer conversations and influencing deal outcomes
• Highly organized; able to manage multiple deals and initiatives simultaneously
• Natural teacher and evangelist
• Self-starter who thrives in fast-moving, growth-oriented environments

We value diverse perspectives and encourage candidates from all backgrounds to apply — even if you don’t meet every qualification. Earthworks Audio is committed to fostering an inclusive, innovative, and rewarding workplace.

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