Job Description

TITLE: UX Researcher

LOCATION: New York, NY

ANTICIPATED DURATION: From 04/02/2026 to 10/09/2026

Responsibilities:

• Propose ideas to improve products and services through research-driven insights and recommendations.
• Drive user-centric thinking to unblock partners and collaboratively solve constraints in strategy, product or technology.
• Advocate for, and practice, inclusive research and design practices and promote the creation of inclusive products.
• Guide product strategy through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.
• Create and communicate research findings, insights, and recommendations demonstrating a comprehensive understanding of the user and business, partnering with cross-functional teams to extend the impact and visibility of the research.
• Identify, create, and effectively use key insights and metrics to evaluate product, service, and ecosystem impact.
• Utilize broad and deep understanding of the business goals, product ecosystem, user trends, and industry to guide research-driven, user-centric thinking and decision-making.
• Contribute to developing project priorities in alignment with larger project goals, and coordinate allocation of resources within the project.
• Act on opportunities to expand responsibilities within and outside the product team.
• Anticipate and remove roadblocks with the potential to impede progress.
• Conduct research to identify user needs and business opportunities that guide product and business goals.
• Perform research that increases user empathy and guides user-centric thinking and a shared vision/strategy with cross-functional partners.
• Anticipate evolving user needs and research opportunities by evolving or adapting the research strategy for large or complex projects.
• Drive and/or execute comprehensive analysis for complex research projects or programs, including defining and implementing qualitative or quantitative frameworks and ownership of surveys.
• Build consensus and influence team to gain support for research-based, user-centric solutions.
• Communicate research insights and recommendations to partners or stakeholders, addressing and anticipating challenges and questions.

Requirements:

• Proficiency in interactive technology
• Ethical UX research
• UX research methodology
• Product development lifecycle
• Human/user behavior
• UX storytelling
• Research processes
• UX systems thinking

Preferred Experience:

• Information not provided.

the hourly pay rate range for this position is $0.00 to $128.81 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

For immediate consideration, please forward your resume to apegram@synergis.com.

If you require assistance or an accommodation in the application or employment process, please contact us at apegram@synergis.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at apegram@synergis.com.

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