Job Description

About Us

Pride Health is a minority-owned healthcare staffing firm that connects skilled clinical and non-clinical professionals with leading hospitals and healthcare organizations nationwide. As part of Pride Global, we deliver flexible workforce solutions while supporting quality patient care and career growth for healthcare professionals.

Job Summary

Pride Health is seeking a Senior Applications Analyst to support a healthcare organization's information systems and electronic health record (EHR) environment. This role is responsible for the implementation, optimization, and ongoing maintenance of critical IT applications that support operational and clinical workflows.

The ideal candidate will analyze complex technical issues, collaborate with stakeholders to design solutions, configure system modules, and provide application support to ensure efficient system performance and user satisfaction.

Key Responsibilities

• Analyze, design, configure, and maintain healthcare IT applications and system modules.
• Collaborate with operational and clinical stakeholders to gather business requirements and translate them into technical solutions.
• Troubleshoot complex application issues and coordinate with vendors when escalation is required.
• Lead or support projects involving system implementation, upgrades, or optimization.
• Develop documentation, training materials, and implementation plans for system changes.
• Evaluate the impact of proposed system modifications and recommend efficient solutions.
• Act as a liaison between IT teams and operational departments.
• Support system build, testing, training, and go-live activities.
• Monitor application performance and ensure system stability.
• Mentor or support junior team members when appropriate.
• Participate in special projects and other duties as assigned.

Required Qualifications

• Associate’s degree or equivalent combination of education and relevant experience.
• Minimum 5 years of related experience , including 3 years of direct IT application experience .
• Strong understanding of system development life cycle (SDLC) .
• Experience with application configuration, monitoring, and troubleshooting tools .
• Ability to analyze complex workflows and design technical solutions.
• Strong problem-solving, analytical, and communication skills.

Preferred Qualifications

• Bachelor’s degree in Health Informatics, Computer Science, Business, or a related field .
• Experience supporting electronic health record (EHR) systems in a healthcare environment.
• Epic certification in at least one application module or willingness to obtain certification if required.
• Experience supporting multiple healthcare operational or clinical workflows.

Work Environment

• Fast-paced environment with multiple priorities.
• Frequent collaboration with internal stakeholders and end users.
• Ability to adapt to changing priorities and technology needs.

Benefits Disclosure

Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.

Equal Employment Opportunity Statement

Pride Health is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

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